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(Insights take less than 60 seconds to read.)

We realize empathy, when we empathize with someone or something we previously did not, through a sudden realization.

One where we go “Ah ha!” “Ah...” or “Ha ha ha!” concerning something we either did not or had incorrectly assumed to understand or appreciate fully.

Empathizing points to B. an experience, where we’re feeling as if we’re connected as one with an “other,” as opposed to A. disconnected or at odds with them.
Hyper-Empathizing points to B′. an experience, where we’re feeling as if there is no or cannot be any distance, distinction, or boundary between ourselves and an “other.”
Empathy is a word invented to explain our potential to move from A. to B. or B′.

About the Director

Leadership Performance Coach to Founding CEOs

seung chan lim (slim)

Slim (Seung Chan Lim) dreams of a world where each and every one of us has at least one person we can reach out to at any moment, who can and will support us in the way we find most effective for our own development.

In 1977, Slim was born in Seoul, (South) Korea. From the age of 6 to 21, he moved from one country to another every 5 years or so. After living in Korea, Egypt, and China, he moved to the US in 1995 for college, where he currently resides.

Slim helps improve the performance of founders in pursuit of innovation by supporting their development of their mindset and their relationships and interactions with their stakeholders. By invitation from Singularity University and SAP, he has served as the leadership performance coach of over 100 founders.

At 44, Slim has spent 20+ years around the globe witnessing a variety of innovation projects. From this, he has realized that the leadership performance of innovators decreases when they hastily address stakeholder problems either with an incorrect assumption of what the real problem is or without an accurate understanding and appreciation of the problem. So when the founders he coaches get stuck, unable to solve a problem in their stakeholder relationships, he first supports them to see the real problem or understand and appreciate the problem in a new way. Such support helps founders gain not only the clarity around how to make progress in their situation, but also the confidence, energy, and mental relief required to navigate the volatile, uncertain, complex, and ambiguous terrain of stakeholder interactions in a more healthy and sustainable way. Such efforts, in turn, also help them make continuous progress on their journey of innovation.

Slim is also the author of the book Realizing Empathy. He has shared the message of this book with people across North America, Europe, and Asia. The book has won a number of awards including the National Indie Excellence® Book Awards: New Non-Fiction for content and the Communication Arts Typography Annual Award of Excellence for design.

Prior to his focus on startups, Slim used to help fortune 500 companies on their journey of innovation. His clients included ADT, American Eagle, DARPA, Dun & Bradstreet, Eaton, GE, Merrill Lynch, Siemens, and Whirlpool. High-tech product & service innovations he has helped achieve have won a number of awards including the CES Innovation award.

More specifically, Slim’s career started in 1999 at MAYA Design (now a Boston Consulting Group Company). From this experience, he learned that breakthroughs in product & service driven innovation arose when companies realized empathy and overcame their unawareness & biases toward their customers.

After leaving behind his career at MAYA Design, he conducted anthropological research at the Rhode Island School of Design and Brown University on how individual artists innovate differently from companies. From this experience, he learned that breakthroughs in individually driven innovation arose when artists realized empathy and overcame their unawareness & biases toward themselves, their subject matters, or their materials.

But that’s not all he learned.

He also experienced symptoms of depression, anxiety, and hypervigilance, which helped him realize that the bulk of the struggle for those going through innovation is psychological and interpersonal in nature.

Slim now combines his experience in both product & service driven innovation as well as individually driven innovation to guide and accompany Founding CEOs on their journey of innovation for themselves and their companies.

TEDx Talks


11 min 21 sec.


8 min 44 sec.



11 min 21 sec.


8 min 44 sec.